Responsible Gaming
Introduction
At Smoult's Continental Deli, we're committed to promoting responsible gaming. We want to remind our players that gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. The outcome of all games is based on chance, and the house always has a mathematical advantage.
Please gamble within your means and set strict budgets before you play. If gambling stops being fun, it's time to seek help.
Age Verification
In the United Kingdom, you must be 18 years of age or older to gamble. We take age verification seriously and conduct checks to ensure all players meet the legal age requirement. It is illegal for anyone under 18 to participate in gambling activities.
Parents and guardians: if you're concerned about a young person's gambling, please seek advice from the support organizations listed below.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be aware of these warning signs:
- Chasing losses: Trying to win back money you've lost by gambling more
- Hiding gambling: Keeping your gambling secret from family or friends
- Neglecting responsibilities: Missing work, school, or family commitments due to gambling
- Spending more than intended: Gambling longer or with more money than planned
- Borrowing to gamble: Taking loans or using credit to fund gambling
- Mood changes: Becoming irritable or anxious when unable to gamble
- Loss of control: Unsuccessful attempts to cut down or stop gambling
- Financial problems: Struggling with bills, debts, or unexpected financial difficulties
- Neglecting health: Skipping meals, losing sleep, or ignoring medical issues
- Relationship strain: Arguments with loved ones about gambling habits
If you recognize any of these signs in yourself or someone you know, please reach out for support immediately.
Self-Help Tools & Player Protection
Most reputable online casinos offer tools to help you maintain control over your gambling:
- Deposit Limits: Set a maximum amount you're willing to deposit over a day, week, or month
- Loss Limits: Restrict the amount of money you're willing to lose during a gaming session
- Session Time Limits: Set a timer to remind you to take breaks
- Reality Checks: Receive pop-up notifications during play to keep you aware of time and money spent
- Self-Exclusion: Voluntarily exclude yourself from gambling for a set period or indefinitely
- Account Cooling-Off: Temporarily suspend your account to take a break
Use these tools proactively to maintain healthy gambling habits. Contact customer support to activate any of these features on your account.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. Please reach out to these organizations:
United Kingdom
- GamCare: Free, confidential support and counselling for problem gambling
Website: www.gamcare.org.uk
Phone: 0808 8020 133 (free, 24/7) - GamStop: The National Self-Exclusion Scheme for online gambling in Great Britain
Website: www.gamstop.co.uk
Self-exclusion from all licensed operators across the UK - National Problem Gambling Clinic: NHS-funded specialist service
Phone: 0203 314 8790
International Resources
- Australia - Gambling Help Online:
Website: www.gamblinghelponline.org.au - Canada - Responsible Gambling Council:
Website: www.responsiblegambling.org - United States - National Council on Problem Gambling:
Website: www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 - Germany - Bundeszentrale für gesundheitliche Aufklärung (BZgA):
Website: www.bzga.de
Telephone counselling: 0800 1 372 374 (free)
Take Action Today
If gambling is causing you or your family distress, please seek help now. You are not alone.
Support is free, confidential, and available 24/7. Reach out to any of the organizations above to speak with trained advisors who understand problem gambling and can provide guidance tailored to your situation.
Remember: asking for help is a sign of strength, not weakness. Recovery is possible.